how can I track my item?   

Unless the tracked option is selected at the checkout, we're unable to provide a tracking number unfortunately. If you'd like to track your order, please select the tracked option & your tracking number will be sent with the shipping confirmation email.

are your clothes manufactured ethically?

Our t-shirts are 100% organic cotton, which means that no harmful chemicals were used in the making of them and they are environmentally friendly. Our sweatshirts are made from 80% cotton & 20% polyester.

All our clothing comes from suppliers who have a WRAP & GOTS certified & selected t-shirts support the Fair Wear Foundation.

how can I return an item?

Email us at hello@raniandco.co.uk & we'll help you out.

i ordered multiple items, why have I only received one?

Our clothing comes from different suppliers, so if you've ordered multiple clothing items they might arrive at different times.

If you've ordered a jewellery piece and a clothing item, they also might arrive separately.

i ordered a clothing item a few days ago, why hasn't it been shipped yet?

Some of our clothing items are created especially for you & takes 2-5 working days to create. These items have the following note on their product page:

[Each top is custom made for you. Please allow 2-5 working days for your top to be created]

We know you're excited to receive your item asap, but we appreciate your patience whilst we make your product just for you.

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